Frequently Asked Questions
Everything you need to know about your Baby Gold experience.
What materials are used in Baby Gold jewelry?
We specialize in high-quality 14k solid gold and ethically sourced gemstones. Our pieces are designed to be hypoallergenic and tarnish-resistant for everyday wear.
How long does shipping take?
Standard orders typically ship within 3-5 business days. For personalized or custom-engraved pieces, please allow up to 10 business days for production before shipment.
What is your return policy?
We offer a 30-day return window for all unworn, non-customized items. Please note that personalized jewelry and final sale items are not eligible for returns or exchanges.
Do you offer a warranty on your products?
Yes, every Baby Gold purchase is backed by a limited lifetime warranty covering manufacturing defects. We stand by the craftsmanship of every piece we create.
How should I care for my gold jewelry?
To maintain its shine, gently clean your jewelry with a soft cloth and mild soapy water. Avoid exposure to harsh chemicals, perfumes, and abrasive surfaces.
Can I modify or cancel my order?
Orders can be modified or cancelled within 2 hours of placement. After this window, our team begins the fulfillment process, and changes may no longer be possible.